Satisfaction Survey

Thank you for choosing Crane Creek Surgery Center for your procedure. We hope that your experience was positive and that you are well on your way to recovery. Your comments and suggestions are important to us. Please assist us in continuing to provide the very best care possible by completing the short survey below.

Thank you for completing our survey. Please check the most appropriate response to each of the questions below. It's not necessary to answer every question.
Physician's Name: Required
Date of procedure: (MM/DD/YYYY) If you don't know the exact date, please estimate.
Patient's Name: Optional
Please indicate your overall impression of your surgical experience at Crane Creek Surgery Center:                    
Would you recommend Crane Creek Surgery Center to family & friends?            
How did you hear about Crane Creek Surgery Center ?                    
Pre-Admission visit and/or phone call was clear and helpful:                    
Directions to the surgery center were accurate and easy to follow:                    
Billing and insurance information was clear:                    
The reception staff greeted me promptly, in a professional and courteous manner:                    
The nursing staff was warm and friendly:                    
I received personalized care with compassion, respect and concern for my privacy and my physical comfort:                    
The surgeon demonstrated courtesy and concern:                    
The anesthesiologist/nurse anesthetist demonstrated courtesy and concern:                    
Prior to my admission date, I was made aware that I needed a responsible party to stay with me for 24 hours:                    
At the time of discharge, I was well informed about what to do in the next 24 hours:                    
The written information provided was easy to understand:                    
The telephone follow-up after the procedure was helpful and informative:                    
The care I received was timely and I did not experience any lengthy delays:                    
I was cared for in a safe and efficient manner:                    
While I was in the facility, I saw the staff members and physicians wash their hands with soap and water or alcohol hand cleanser.:                    
Please feel free to offer any comments or suggestions in areas where we could improve or areas where we excelled: